Where Hospitality Meets Seamless Operations

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STR Management Services

Tier 1 Base

10-15%

  • Guest messaging 

  • Automated messaging setup 

  • Booking screening 

  • Review management

  • Calendar blocking and availability

  • House rules enforcement 

  • Guest issue coordination (non-physical)

Tier 2 Deluxe

18-25%

Adds-

  • Cleaning coordination 

  • Pre-arrival quality checks

  • Post-checkout inspections 

  • Linen and supply standards

  • Restocking and tracking 

  • Damage documentation

  • Vendor coordination

  • Monthly detailed report to the owner

Tier 3 Invite Only

25-30%

Adds-

  • The owner never speaks to guests

  • Emergency in-person response

  • Hot tub/ dock coordination 

  • Seasonal inventory check/ run through 

  • Upsell management 

  • Full calendar and pricing control 


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KeyHaven was built for STR owners who want more than just basic management. We combine design, technology, and operational strategy to create high-performing rentals. From custom websites and brand development to guest experience systems and ongoing management support, we help transform properties into polished, revenue-generating assets.

Our approach is simple: better systems, stronger branding, and smarter management lead to better results.

Whether you’re launching your first listing or scaling a portfolio, KeyHaven provides the tools and support to make it happen.

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